Clocktower Cars is a private hire taxi firm based at the Epsom Clock Tower, Epsom KT19 8BA, operating across Surrey and south-west London from eleven local offices. Head office is on 01372 747 747. We run local journeys, airport transfers to all five London airports, school runs, executive and corporate travel, wheelchair accessible transport and a same day courier service.
One point of confusion worth clearing up: there is an unrelated firm with a similar name in Ledbury, Herefordshire, roughly 150 miles away. We are Clocktower Cars of Epsom, Surrey. More on the about page.
Our fares depend on the pickup address, the destination, the time of day and the size of vehicle, so we quote rather than publish a price list. A published figure would have to assume a town-centre pickup, a small car and an off-peak hour, and would be wrong for most people reading it.
Phone the branch nearest you with both addresses and you get a fixed price for your actual journey, usually inside a minute, and that price is held for the journey. Any toll or charging zone on the route is included in it. For airport runs, each airport page sets out the measured distance and drive time and what moves the price — Heathrow, Gatwick, Luton, Stansted and London City — and there is a dedicated guide to what a Heathrow taxi costs. Our guide to how UK fares work explains the mechanics.
Epsom, Ewell, West Ewell, Stoneleigh, Sutton, Cheam, North Cheam, Worcester Park, Carshalton, Wallington, Belmont, Banstead, Burgh Heath, Tadworth, Chipstead, Ashtead, Leatherhead, Bookham, Chessington, Surbiton, Kingston upon Thames, Morden, Reigate, Redhill, Dorking, Esher, Weybridge, Walton-on-Thames, Godalming, Guildford and Farnham, from eleven local offices.
Journeys can end anywhere — we run into London and to all five airports daily. It is the pickup address that needs to be within reach of a branch. The branch locator will tell you which office covers you, and find us lists every address and number.
Saloons for one to three passengers with light luggage, estates where there are bags or a bulky item, MPVs for larger groups or four big suitcases, executive cars where the car itself matters, and wheelchair accessible vehicles with ramp access so a passenger can travel in their own chair.
The single most common cause of a difficult pickup is a saloon sent to four adults with four large cases, so count the bags honestly when you book and the office will send the right car. See vehicle options, executive cars and wheelchair accessible taxis.
Card, cash or on account. For anything regular — business travel, a daily school run, courier collections — an account is much simpler: nobody handles payment in the car, anyone in your office can book, and you get one itemised statement for the period instead of a drawer of receipts.
It is also the tidiest arrangement for a child travelling alone, because no money changes hands. Apply through the account application.
Give us the flight number when you book and we track it. If the flight lands two hours late the car arrives two hours later, and you are not charged waiting time for a delay that was the airline’s. You do not need to phone us from the baggage hall to rearrange anything.
Beyond the free waiting period included after landing, waiting is chargeable, and the amount included is confirmed when you book. If you expect to be slow through immigration or baggage reclaim, say so and we will plan for it. Meet and greet carries the terminal’s own car park charge — see meet and greet and the airport transfers page.
Yes to both. Every car is a licensed private hire vehicle and every driver holds a private hire driver licence from the council for their area. Granting or renewing that licence requires an enhanced DBS check that also checks the children’s and adults’ barred lists, and drivers must stay registered with the DBS Update Service so the council can re-check every six months. Licensing authorities also require safeguarding training.
Drivers carry a badge and you are entitled to ask to see it. Because we are a private hire operator rather than a hackney carriage firm, every journey is pre-booked through an office, so there is always a record of who is driving. More on the drivers page.
Phone the branch nearest your pickup address, or use the online booking form. Have both addresses, the date and time, and the number of passengers and bags ready — that is everything needed for a firm price.
For an ordinary daytime journey a day or two ahead is plenty. Book as far ahead as you can for a pre-dawn airport run, a bank holiday, the start of the school holidays, or anything needing a larger or wheelchair accessible vehicle — the 4am to 6am slots are the busiest cars we run. For right now, phone rather than booking online: the branch can tell you where the nearest free car actually is.
You can book from a phone without installing anything: our online booking form works in a mobile browser, and for anything urgent or unusual a phone call to the branch nearest you is still faster. Every branch number is on the find us page, and Epsom head office is on 01372 747 747. Because journeys are arranged by the branch closest to your pickup rather than a central call centre, the person you speak to knows your road.
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