Clocktower Cars

Privacy Policy for Clocktower Car UK

At Clocktower Car UK, we take the privacy of our customers very seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

Collection of Personal Information We may collect personal information from you when you use our website, make a booking, or contact us by phone or email. This information may include your name, address, email address, phone number, and payment details.

Use of Personal Information We may use your personal information to:

  • Process bookings and payments
  • Communicate with you about your bookings
  • Provide customer support
  • Improve our services
  • Comply with legal obligations

We may also use your personal information for marketing purposes, such as sending you promotional emails, unless you opt-out of receiving such emails.

Sharing of Personal Information We may share your personal information with third-party service providers who help us operate our business and provide our services. These service providers may include payment processors, IT providers, and marketing companies. We require these service providers to use your personal information only for the purposes for which it was provided and to protect your personal information in accordance with applicable laws.

We may also share your personal information with government authorities or law enforcement officials if required by law or to protect our rights or the rights of our customers.

Protection of Personal Information We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. We use industry-standard encryption technology to protect your payment information.

Retention of Personal Information We will retain your personal information for as long as necessary to provide our services to you and to comply with legal obligations.

Your Rights You have the right to access, correct, or delete your personal information. You also have the right to object to the processing of your personal information or to restrict the use of your personal information. To exercise these rights, please contact us using the contact details below.

Updates to this Privacy Policy We may update this Privacy Policy from time to time. We will post any changes on our website and notify you of any material changes.

Contact Us If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at Contact Us.

  • Wonderful experience! It was my first time booking with ClockTower Cars. I chose them because the business was recommended to me. My driver, Baryalai, was very professional and polite. We had a nice chat and he helped me with my luggage as well. I will definitely book with ClockTower Cars again.

    Carole

    Lives in: Epsom

  • Absolutely amazing!! I was very emotional having to move from my home of 15 years, and he was so kind towards me and cheered me up enormously! Friendly, helpful and considerate. I couldn’t have asked for a better driver! I will definitely be asking for Zahki for all my next trips! Honestly thank you so so much! 😊🤩🙌🙏

    Tina Main

    Lives in: Kingston Upon Thames

  • Absolutely brilliant driver. We had a great chat and the journey went so quickly. He turned a commute into a pleasure drive and the car was cleaner than my flat

    Adrian

    Lives in: Sutton

  • The lovely driver who collected us from Surbiton 9pm was very friendly, Good safe driver.
    The earlier experience was not good we were collected at 4 pm The driver was going way to fast, no patience on the road and driving way too close to other cars

    Mary Josephine Francis

    Lives in: Surbiton

  • My driver this morning was running late due to high traffic however he demonstrated that he was doing his best to ensure I still got to the hospital on time and in a proper and safe way. His pleasant conversation was a very welcome distraction. Much appreciated

    Noreen Jeffery

    Lives in: Surrey

  • We have been customers for years and have had the best experience. The drivers have always arrived on time, friendly and on this particular occasion I had probably had the best driver ever. Very calm, chilled drive. Pleasure!

    Zane K

    Lives in: London

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