Finding a taxi that genuinely works for a wheelchair user shouldn’t mean endless phone calls or turning up to find the vehicle isn’t actually suitable. Clocktower Cars runs a dedicated fleet of wheelchair-accessible minicabs with trained, certified drivers, covering Reigate, North Cheam, Godalming and the wider Surrey area — for local trips, medical appointments, family visits, and airport transfers alike.
What makes a wheelchair-accessible minicab different
An accessible vehicle is more than a taxi with extra space. Our wheelchair-accessible vehicles (WAVs) are fitted with ramps or lifts for level, dignified boarding, secure wheelchair tie-down points so the chair stays safely in place for the whole journey, and enough interior room that neither the passenger nor their wheelchair needs to be cramped. Every driver assigned to an accessible booking is trained specifically in assisting passengers with mobility needs — helping with ramps, secure fastening, and getting in and out safely and comfortably, not just driving from A to B.
That combination of the right vehicle and a properly trained driver is what separates a genuine wheelchair-accessible service from a standard minicab that simply says yes to the booking.
Accessible airport transfers
Airports add their own pressure points — long distances between check-in and the gate, unfamiliar terminals, and tight connection times — which is exactly where an accessible transfer earns its keep. We provide wheelchair-accessible airport transfers to and from Heathrow, Gatwick, Luton, Stansted and London City, with the same ramp-fitted vehicles and trained drivers used on local journeys, plus flight tracking so your pickup adjusts automatically if a flight is delayed. Whether you’re travelling alone, with family, or with a carer, the aim is a transfer that removes stress rather than adding to it.
Certified and trained drivers
Every driver on our accessible fleet is trained in passenger assistance — safely operating ramps and lifts, securing a wheelchair correctly for the journey, and helping passengers board and exit with dignity and without rushing. This isn’t an optional extra bolted onto a standard taxi service; it’s a requirement for any driver taking accessible bookings, because the right vehicle only helps if the person driving it knows how to use it properly.
Areas we cover: Reigate, North Cheam, Godalming and beyond
Our wheelchair-accessible minicabs operate right across Surrey, with regular bookings in Reigate, North Cheam, Godalming, Epsom, Banstead and the surrounding towns. Whether it’s a regular trip to a medical appointment, a family gathering, a shopping trip, or a one-off airport transfer, the same standard of vehicle and driver training applies wherever you’re travelling from or to.
Booking your accessible minicab
Booking works the same way as any of our services — by phone, through our app, or online — but it’s worth mentioning your accessibility needs at the time of booking so we can confirm a ramp- or lift-fitted vehicle and an appropriately trained driver in advance. For time-critical journeys such as flights or appointments, booking ahead rather than on the day gives the most certainty, though we do our best to accommodate shorter-notice requests where a suitable vehicle is available.
Straightforward pricing, no hidden costs
Our wheelchair-accessible service is priced clearly with no hidden extras for the accessible vehicle itself. Vehicles are cleaned and climate-controlled, bookings are available 24 hours a day, and we’re happy to build in extra stops — for example a pharmacy or shop on the way home — if you let us know when booking.
To book a wheelchair-accessible minicab in Reigate, North Cheam, Godalming or anywhere across our Surrey coverage area, call Clocktower Cars, use our app, or book online — and let us know your accessibility requirements so we can have the right vehicle and driver ready for you.