Privacy Policy

Information regarding our privacy policy

This privacy policy sets out how we use and protect any information that you give us.

Clocktower Cars is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice.

WHAT WE COLLECT

We may collect the following information:

  • Name
  • Telephone Number
  • Email Address
  • Information relating to your request

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information solely to get in touch with users who have submitted their details, and by doing so understand that they will be contacted in order to discuss their potential project.

Your information is stored in our secure email inbox, which will never be shared with any third party.

HOW WE USE COOKIES

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998, the Data Protection Directive 1995, and the General Data Protection Regulation 2018.

If you would like a copy of the information held about you, or request that the information held to be deleted, please use the “Request a Callback” feature on our website https://www.clocktowercarsuk.com/

Please allow up to 30 days for any information to be supplied or deleted as it is a manual process.

  • Wonderful experience! It was my first time booking with ClockTower Cars. I chose them because the business was recommended to me. My driver, Baryalai, was very professional and polite. We had a nice chat and he helped me with my luggage as well. I will definitely book with ClockTower Cars again.

    Carole

    Lives in: Epsom

  • Absolutely amazing!! I was very emotional having to move from my home of 15 years, and he was so kind towards me and cheered me up enormously! Friendly, helpful and considerate. I couldn’t have asked for a better driver! I will definitely be asking for Zahki for all my next trips! Honestly thank you so so much! 😊🤩🙌🙏

    Tina Main

    Lives in: Kingston Upon Thames

  • Absolutely brilliant driver. We had a great chat and the journey went so quickly. He turned a commute into a pleasure drive and the car was cleaner than my flat

    Adrian

    Lives in: Sutton

  • The lovely driver who collected us from Surbiton 9pm was very friendly, Good safe driver.
    The earlier experience was not good we were collected at 4 pm The driver was going way to fast, no patience on the road and driving way too close to other cars

    Mary Josephine Francis

    Lives in: Surbiton

  • My driver this morning was running late due to high traffic however he demonstrated that he was doing his best to ensure I still got to the hospital on time and in a proper and safe way. His pleasant conversation was a very welcome distraction. Much appreciated

    Noreen Jeffery

    Lives in: Surrey

  • We have been customers for years and have had the best experience. The drivers have always arrived on time, friendly and on this particular occasion I had probably had the best driver ever. Very calm, chilled drive. Pleasure!

    Zane K

    Lives in: London

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