Travelling with Elderly Relatives: How to Ensure Comfortable and Dignified Transport

Travelling with elderly relatives in UK can be a heart-warming experience, but it also comes with responsibilities. From mobility limitations to medical needs, older passengers deserve comfort, dignity, and care throughout their journey.

At Clock Tower Cars UK, based at THE CLOCKTOWER, HIGH STREET, EPSOM, KT19 8BA, we understand these unique needs. As a trusted Heathrow taxi service and local provider of airport transfers, we offer a compassionate, tailored solution for families travelling with seniors.

Let’s explore how you can ensure safe, smooth, and stress-free transport for your elderly loved ones.

Clock Tower Cars UK Making Travelling Comfortable for Elderly People
Clock Tower Cars UK Making Travelling Comfortable for Elderly People

Why Travelling with Elderly Relatives Needs Special Care

Older adults may experience:

  • Reduced mobility
  • Memory issues
  • Medication schedules
  • Increased anxiety
  • Hearing or vision difficulties

Transporting them isn’t just about getting from point A to B—it’s about preserving their dignity and comfort. Especially when it involves long journeys like airport transfers to Heathrow, Gatwick, Luton, or beyond.

Planning Ahead: The Key to Comfortable Travel

1. Choose the Right Vehicle Type

At Clock Tower Cars UK, we offer a fleet of vehicles to suit every need:

  • Saloon cars – ideal for quick and affordable trips. (From Heathrow to Epsom: approx. £55)
  • Executive cars – with added comfort and space. (From Heathrow to Central London: approx. £85)
  • Premium vehicles – for luxury journeys with extra legroom and privacy. (From Heathrow to Oxford: approx. £110)

2. Pre-Book Airport Taxis in Advance

Don’t wait until the last minute. Use our airport taxi booking system to pre-arrange a suitable car with driver assistance if required. You can also visit our service page: Minicab Transfers from All UK Airports for more details.

During the Journey: Ensuring Comfort & Safety

3. Allow Extra Time

Older passengers often need more time to get ready, pack, or navigate busy airport terminals. Avoid stress by planning extra buffer time.

4. Accessible Vehicles

Ensure your chosen vehicle offers:

  • Low step-in height
  • Spacious interiors
  • Easy seatbelt access
  • Room for mobility aids

Our drivers are trained to assist seniors with care and patience.

5. Medication and Essentials

Always carry a small travel bag with:

  • Prescribed medicines
  • Water and light snacks
  • Travel documents
  • Spare glasses or hearing aids

6. In-Car Comforts

With Clock Tower Cars UK, your elderly family members will enjoy:

  • Air-conditioned, clean interiors
  • Calm and safe driving
  • Quiet journeys on request

Special Considerations for Airport Transfers

Travelling to or from Heathrow Airport can be exhausting for older passengers.

Top Tips:

  • Request a driver to meet you at the terminal
  • Use wheelchair services provided by the airport
  • Choose less crowded travel times (midday or late evenings)
  • Consider a stop midway on longer journeys

Whether you’re in Kingston (KT1), Wimbledon (SW19), Ewell (KT17) or Croydon (CR0), we’re your trusted “taxi service near me” for seamless airport transfers.

Emotional Wellbeing: Travelling with Dignity

Beyond logistics, it’s crucial to offer emotional support:

  • Talk about the journey ahead to ease anxiety
  • Let them choose music or radio for familiarity
  • Avoid loud noises or sudden braking
  • Be patient if they ask repetitive questions

Compassion makes a world of difference.

Ensure a Dignified Travel for Elderly Persons with Us
Ensure a Dignified Travel for Elderly Persons with Us

Frequently Asked Questions (FAQs) Travelling with Elderly People

How can I book a Heathrow taxi for my elderly parent?

You can easily book a Heathrow taxi by visiting our online booking page or calling us at Tel. We specialise in door-to-door transport services tailored to the needs of elderly passengers. Whether it’s assistance with luggage or a quiet ride, we ensure every detail is handled with care. Advanced booking allows us to prepare the perfect car and driver for your loved one’s comfort.

What are the fares for Clock Tower Cars UK?

Our fares are competitive and based on vehicle type and destination. For example, a saloon car from Heathrow to Epsom starts from £55, an executive car to Central London from £85, and a premium vehicle to Oxford from £110. All our fares include professional drivers and comfort-focused service. For detailed quotes, give us a call or use our booking platform.

Is your taxi service elderly-friendly?

Yes, Clock Tower Cars UK is proud to offer a senior-friendly taxi service. Our drivers are trained to assist with mobility concerns and ensure a relaxed, respectful experience throughout the journey. We provide easy-access vehicles and can accommodate walking aids or medical needs. From start to finish, we focus on comfort, patience, and safety.

Can I get a taxi from Heathrow to Surrey?

Absolutely. We provide reliable airport transfers from Heathrow to towns across Surrey including Epsom, Guildford, Leatherhead, Redhill, and many more. Our service ensures your elderly family members are picked up on time and dropped off safely. Whether it’s a single trip or a regular commute, we’re just a phone call away. Local knowledge makes our drivers experts at navigating Surrey efficiently.

Are there any discounts for round trips?

Yes, we offer special pricing for round trips and repeat bookings. Just let us know your travel plans in advance, and we’ll tailor a package that meets your budget. This is particularly helpful for regular hospital appointments or family visits. Call at Tel. to speak with our team and secure the best possible deal.

Can I request a driver to assist with wheelchairs or mobility aids?

Yes, we encourage passengers to inform us of any special requirements during booking. Our drivers are experienced in helping with wheelchairs, walkers, and other mobility equipment. We also ensure that the chosen vehicle can comfortably accommodate both the passenger and their equipment. It’s all part of our commitment to dignified travel for seniors.

Do you offer meet-and-greet services at the airport?

Yes, we offer meet-and-greet services for elderly travellers at Heathrow and other UK airports. Our professional drivers will wait at the arrivals area with a name board, assist with luggage, and help navigate through the terminal. This personal touch helps reduce stress for both the passenger and their family. It’s especially helpful for seniors travelling alone or for the first time.

Why Choose Clock Tower Cars UK?

Local Knowledge of Epsom, Surrey, and Greater London
Our drivers are experts in navigating the local area, with in-depth knowledge of Epsom, Surrey, and Greater London. This ensures faster and more efficient routes, especially for airport transfers, meaning you get to your destination on time, every time.


24/7 Airport Taxi Booking Support
We understand that your travel plans can be unpredictable, which is why we offer round-the-clock booking support. Whether it’s for an early morning flight or a late-night arrival, our team is always available to assist with your airport taxi booking, ensuring a seamless travel experience.


Patient, DBS-Checked Drivers
Our drivers are not only DBS-checked but also highly trained to provide a safe, courteous, and stress-free journey. They are patient, understanding, and dedicated to offering an excellent customer experience, especially for families or those with special requirements like child seats.


Clean, Sanitised Vehicles
We take hygiene seriously, and that’s why all our vehicles are regularly cleaned and sanitised after each ride. Whether you’re travelling for business, leisure, or with family, you can rest assured that your Clock Tower Car Gatwick vehicle will be fresh, safe, and ready for your journey.


Booking Starting from Just £5
At Clock Tower Cars UK, we offer affordable and transparent pricing. With fares starting at just £5, we provide a value-for-money airport transfer experience without compromising on quality. Enjoy reliable service at unbeatable rates, no matter where you’re heading.

From hospital appointments to airport transfers, Clock Tower Cars UK is your go-to name for dignified, dependable transport.

Final Thoughts: Make Travel a Joy, Not a Stress

Your elderly loved ones have given you so much. When it’s time to travel, let’s return the favour by offering them a smooth, respectful and enjoyable experience.

Rely on Clock Tower Cars UK, your trusted Heathrow taxi and local airport transfer specialist, for journeys that are safe, caring, and on time.

Book Now

Visit Us to reserve your vehicle. Or call us on Tel to speak with a friendly team member.

Let us help you travel with care.

Clock Tower Cars UK
THE CLOCKTOWER. HIGH STREET, EPSOM, KT19 8BA
Safe, Comfortable & Dignified Transport for Your Family

Book Your Private Car Hire Online Now

Download Clock tower App for free

Enter your mobile number and get a download link sent to you for free.

Available On:

Download Our App Apple Store Download Our App Google Android Play Store