Discover why Clocktower Cars has become the most trusted name in transportation across Ashford, Surrey, and Greater London, delivering exceptional service and reliability for over two decades.
Setting the Gold Standard in Local Transportation
When it comes to reliable transportation in Ashford and surrounding areas, Clocktower Cars stands head and shoulders above the competition. Since our establishment, we’ve transformed from a small local taxi service into the region’s premier transportation provider, serving thousands of satisfied customers across Surrey and London. Our commitment to excellence, punctuality, and customer satisfaction has earned us numerous accolades and, more importantly, the trust of our community.
Comprehensive Transportation Solutions
Executive Travel Services
Our executive travel service represents the pinnacle of professional transportation. Understanding the unique needs of business professionals, we’ve crafted a service that goes beyond mere transportation. Our executive fleet features the latest Mercedes-Benz E-Class and S-Class vehicles, each maintained to exceptional standards and equipped with modern amenities.
Executive Service Features:
- Professionally trained chauffeurs with extensive local knowledge
- Complimentary Wi-Fi and device charging facilities
- Climate-controlled cabin with premium leather seating
- Refreshments available upon request
- Flight monitoring and adjustment for airport pickups
- Meet and greet service at airports and major venues
- Privacy partitions in selected vehicles
- Newspapers and magazines (upon request)
- Corporate account management options
Airport Transfer Excellence
Our airport transfer service has become synonymous with reliability across Surrey and London. We specialize in transfers to all major London airports, with our drivers possessing intimate knowledge of the fastest and most efficient routes.
Comprehensive Airport Coverage:
- Heathrow Airport (All terminals) – 30-minute average journey time
- Gatwick Airport (North and South terminals) – 45-minute average journey time
- London City Airport – 1-hour average journey time
- Stansted Airport – 1.5-hour average journey time
- Luton Airport – 1.5-hour average journey time
Local Journey Expertise
Our local service extends beyond standard taxi operations. We pride ourselves on being an integral part of the Ashford community, serving various needs:
- School runs with dedicated drivers
- Medical appointment transportation
- Shopping assistance for elderly customers
- Corporate event shuttles
- Wedding and special occasion services
- Railway station transfers
- Evening entertainment and safe night-time returns
Service Area Coverage
Primary Operations
Our comprehensive service coverage includes:
Surrey Locations:
- Ashford Town Centre and all surrounding neighborhoods
- Staines-upon-Thames business district
- Sunbury-on-Thames residential areas
- Shepperton Studios and surrounding areas
- Walton-on-Thames shopping district
- Chertsey town center
- Weybridge premium areas
- Egham, including Royal Holloway University
London Areas:
- Central London business districts
- Canary Wharf
- Westminster
- The City of London
- Richmond upon Thames
- Kingston upon Thames
- Twickenham
Popular Local Destinations
We frequently serve these key locations:
- Ashford Railway Station (South Western Railway)
- St. Peter’s Hospital
- Ashford International Shopping Centre
- BP Business Park
- Brooklands College
- Thomas Knyvett College
- The Thames Club
- Ashford Manor Golf Club
- Queen Mary Reservoir
- Local business parks and corporate offices
Our Fleet
Diverse Vehicle Options
Standard Saloon Cars
- Perfect for 1-4 passengers
- Ample luggage space
- Modern Toyota and Volkswagen vehicles
- Air conditioning
- Clean and well-maintained interiors
Executive Vehicles
- Mercedes E-Class and S-Class
- BMW 5 and 7 Series
- Premium interiors
- Enhanced comfort features
- Professional chauffeur service
MPVs and Minibuses
- Suitable for 6-8 passengers
- Generous luggage capacity
- Ideal for group airport transfers
- Perfect for family outings
- Competitive group rates
Comprehensive Pricing Structure
Airport Transfer Rates
| Route | Standard Saloon | Executive | MPV |
|---|---|---|---|
| Ashford to Heathrow T1-5 | £35 | £45 | £50 |
| Ashford to Gatwick North/South | £65 | £75 | £80 |
| Ashford to London City | £70 | £85 | £90 |
| Ashford to Stansted | £90 | £105 | £115 |
| Ashford to Luton | £85 | £100 | £110 |
Local Journey Rates
| Journey Type | Standard Saloon | Executive | MPV |
|---|---|---|---|
| Within Ashford | £10-15 | £20 | £25 |
| Ashford to Staines | £20 | £30 | £35 |
| Ashford to Kingston | £35 | £45 | £50 |
| Ashford to Central London | £70 | £85 | £90 |
Special Services Pricing
| Service Type | Rate Information |
|---|---|
| School Run Contract | From £8 per journey |
| Hospital Appointments | 10% discount for regular patients |
| Corporate Accounts | Customized pricing based on volume |
| Wedding Packages | Starting from £200 for 3 hours |
| Evening/Night Rate | Additional £5 between 23:00-05:00 |
Real Customer Stories
The Business Professional
James Richardson, Investment Banker:
“As someone who frequently travels from Ashford to London’s financial district, finding a reliable executive car service was crucial. Clocktower Cars has exceeded my expectations consistently over the past four years. Their drivers are punctual, professional, and discreet. The vehicles are always immaculate, and their flight monitoring service has saved me countless times when dealing with delayed flights. The ability to work undisturbed during my commute has been invaluable.”
The International Traveler
Emma Thompson, Travel Blogger:
“I travel internationally at least twice a month, and Clocktower Cars has been my trusted airport transfer partner for the past three years. What sets them apart is their attention to detail. They track my flights, adjust pickup times automatically, and their drivers always know the best routes to avoid traffic. Even during the early morning hours or late nights, they’re consistently reliable. The fixed pricing means no surprises, and their app makes booking incredibly convenient.”
The Family Experience
The Williams Family, Ashford Residents:
“We’ve been using Clocktower Cars for our children’s school runs for the past two years, and we couldn’t be happier. The drivers are not just professional; they’ve become trusted members of our children’s daily routine. They’re always on time, extremely patient, and take safety seriously. During bad weather or transport strikes, they’ve been absolutely invaluable. The peace of mind knowing our children are in safe hands is priceless.”
Medical Transportation
Margaret Johnson, Senior Citizen:
“After my hip replacement surgery, I needed reliable transportation to my physiotherapy appointments. Clocktower Cars’ service has been exemplary. The drivers are compassionate and always help me in and out of the vehicle. They wait patiently at appointments and have even helped carry my shopping. Their service goes beyond just transportation; it’s about caring for the community.”
Corporate Client
Sarah Chen, HR Director:
“Our company has been using Clocktower Cars for executive transportation and airport transfers for our international clients. Their corporate account management is excellent, with detailed monthly invoicing and a dedicated booking line. The executive fleet is impressive, and their drivers are knowledgeable about business etiquette. They’ve become an essential part of our corporate travel solution.”
Our Commitment to Excellence
Safety First
- All drivers undergo enhanced DBS checks
- Regular vehicle safety inspections
- Comprehensive insurance coverage
- Advanced driver training programs
- COVID-safe measures and regular sanitization
- 24/7 vehicle tracking and monitoring
Environmental Responsibility
- Investment in hybrid and low-emission vehicles
- Optimal route planning to reduce carbon footprint
- Regular fleet maintenance for maximum efficiency
- Paperless booking and receipt system
- Participation in local environmental initiatives
Technology Integration
- User-friendly mobile booking app
- Real-time vehicle tracking
- Online account management
- Digital receipts and invoicing
- Multiple payment options
- Automated flight monitoring
- SMS notifications
Professional Development
- Regular driver training programs
- Customer service excellence workshops
- Local geography and route optimization training
- First aid certification
- Cultural awareness training
- Professional chauffeur certification
Frequently Asked Questions
How far in advance should I book my journey?
While we accommodate last-minute bookings when possible, we recommend booking at least 2 hours in advance for local journeys and 24 hours for airport transfers to ensure availability and optimal service.
Do you provide child seats?
Yes, we offer complimentary child seats upon request during booking. We have various sizes available suitable for different age groups. Please specify your requirements when booking.
What payment methods do you accept?
We accept cash, all major credit/debit cards, corporate account payments, and digital wallet payments including Apple Pay and Google Pay.
Is there a cancellation fee?
Cancellations made more than 12 hours before the scheduled pickup are free of charge. Late cancellations may incur a fee depending on the service booked.
Do you offer meet and greet services at airports?
Yes, our meet and greet service is available at all major airports. Your driver will wait at the designated meeting point with a name board, and we include 30 minutes of waiting time from the actual flight arrival time.
Can I book regular journeys?
Yes, we offer contract bookings for regular journeys such as school runs or daily commutes, with competitive rates and priority service.
What happens if my flight is delayed?
We monitor all flight arrivals in real-time and adjust your pickup time accordingly at no extra charge. You only pay for your journey from the actual pickup time.
Do you provide receipts for expense claims?
Yes, we provide detailed electronic receipts suitable for expense claims, including all relevant journey information and VAT details where applicable.
The Clocktower Cars Difference
What truly sets us apart is our unwavering commitment to customer satisfaction. We understand that reliability, comfort, and professionalism are not just luxuries – they’re necessities. Our service is built on the foundation of:
- Exceptional customer service
- Reliable, punctual service
- Professional, experienced drivers
- Modern, well-maintained vehicles
- Competitive, transparent pricing
- Flexible booking options
- Community engagement
- Environmental responsibility
Customer Testimonials
“The most reliable taxi service in Ashford. Never let me down in five years of regular use.” – David Peters, Local Business Owner
“Excellent airport transfer service. Professional drivers and clean cars. Highly recommended!” – Lisa Zhang, International Student
“Their executive service is outstanding. Perfect for business travel.” – Michael Roberts, Corporate Client
“The school run service gives us peace of mind knowing our children are in safe hands.” – Amanda Thompson, Parent
“Fantastic service for elderly passengers. Patient, kind, and always helpful.” – George Wilson, Senior Citizen
Book your journey today and experience the Clocktower Cars difference. Contact us through our mobile app, website, or call our 24/7 booking line.